Our Policies

At Dorsu, we believe in transparency. Below you'll find all of our store policies. Please don't hesitate to contact us if you have any questions.

Return & Refund Policy

Information about our return conditions, exchange options, and refund process for Cambodia, EU, and international orders.

EU Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order. To exercise this right electronically, please use ourEU Withdrawal Form.

Shipping Policy

Details on order processing times, carriers, delivery estimates, free shipping thresholds, and customs responsibilities.

Privacy Policy

How we collect, use, and protect your personal information when you shop with us.

Terms of Service

The terms and conditions governing your use of our website and purchase of our products.

Legal Notice

Company registration details, VAT information, and intellectual property notices for Multiversal Garments Co., Ltd. trading as Dorsu.

Contact Information

Our registered address and contact details: Junction of Street 736 and Road 33, Kampot, Cambodia. +855 15 964 115 · hello@dorsu.org